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The Aurum Institute

The Aurum Institute is a proudly African, health impact organisation dedicated to researching, supporting, and implementing innovative, integrated approaches to global health. Its vision is to be a leading African organisation dedicated to improving the health of developing communities globally. Aurum’s projects and programmes cover a wide range of activities from programmatic implementation and technical assistance for HIV/AIDS and TB prevention, care and treatment services throughout the health system in South Africa, HIV prevention clinical research studies, TB and HIV vaccine studies, voluntary medical male circumcision to large scale TB prevention programmes. Aurum’s experience in TB case finding, and TB contact tracing is extensive, from implementation research to practical approaches embedded in public health programmes

Team Size Serviced:

30,000 Community Health Workers under the mHealth Programme.

Type of Job:

  1. Sourcing of device, accessories, storage & distribution
  2. Provisioning of mobile data, SMSs, voice services and APN
  3. Provision of Firewall
  4. Project management and Support

Problem

In its mHealth programme, The Aurum Institute conducts screening of patients in communities around facilities across all districts in South Africa. Many of the processes are paper-based mainly its efforts was to digitize the collating of data to increase efficiency, accuracy, and speed at which information for better efficiency and support. The Aurum Institute lacked the aid of a service provider that can source the ideal device at scale and provide end-to-end solutions to enable the community health workers to get their devices to conducts their screening activities.

The Solution

To overcome the challenge, Cosmo-ICT sourced fit for purpose robust rugged mobile devices, accessories; it further partnered with mobile network provider operator that had the best coverage over the areas of operation, MTN SA, to provide mobile data & voice & SMS packages. Whitelisted of customer application, created an APN and Firewall security, distributed devices to various districts, provided storage and on-going support

Impact

Through the partnership with Cosmo-ICT, The Aurum Institute achieves higher efficiency in rolling out the mHealth programme. Advanced security to ensure that data provisioned is used for the right application. Assurance that the application whitelisted continues to work regardless of data balance. Finally, The Aurum Institute peace of mind to know when things go wrong, it has support from a flexible service provider, will do things cheapy, and is dependable to take on the support issues to ensure that the Community Health Worker programme continues with minimal disruptions.

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